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    « Business approaches for "complex" problems | Main | Branding - in the customer's mind, not yours »

    Monday, 04 April 2011


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    Jozefa at LearningVoice

    Tony, you have hit the 'nail on the head' with this posting. All too often surveys only ever seek to reinforce pre-determined views and opinions and limiting beliefs.

    Your approach opens up a different focus. I lecture (p/t) to Uni students from HR and LD and was recently discussing the dichotomy of being asked to design and deliver training and organisational activity based upon such surveys. By doing so, not only does this not meet expectations but HR/LD also get blamed for poor results.

    Unfortunately, very rarely are HR/LD given the opportunity to explain how to correctly identify the need BEFORE designing the intervention.

    Maybe some of my lecturing will change the behaviour and attitude of future HR/LD professionals but for now, the crusade continues :)

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